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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Cannot unlock Ipad mini, not sure do have ser.# no, will not

Customer Question

Cannot unlock Ipad mini
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: not sure do have ser.#
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: will not let be do any cloud or itunes could not find it
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Mac
Expert:  Viet - Mac Tech replied 1 month ago.

I'm sorry about the issue. What exactly is showing on your iPad mini's screen now?
Please reply at the box below. Thank you,

Expert:  Viet - Mac Tech replied 1 month ago.

Besides the iPad, do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

It looks like you are not there. We can schedule another time.

Expert:  Viet - Mac Tech replied 1 month ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,