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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I need my password for ITunes. Learning every day about the

Customer Question

I need my password ***** ITunes. Learning every day about the capabilities of my phone even tho I've had it for several years. Just don't know how to find out what I used a long time ago.
JA: When did you last reset your username and password?
Customer: Don't remember, a long time ago. My grandaughter helped me at that time and did it all. She's now away at
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: ? none
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Mac
Expert:  PC_Wizzard replied 1 month ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

You will not be able to get your old password ***** you can reset the password

I can help you with that? What is your apple ID (normally your email address)