Ask Mac Questions and Get Answers from Experts ASAP
Hi my name is ***** ***** to JustAnswer. I am reviewing your question and will post a reply ASAP.
A MacBook Air has a trackpad not a home button. Do you mean the trackpad will not click?
Ok. There are two settings for trackpad clicking. There is tap to click, and there is normal click.
If you move the mouse pointer to the Apple logo in the top left and tap to click, does the menu open?
If not if you press to click does the menu open, and if not does the trackpad make a physical click sound when you try to press to click?
You can ignore the automatic offer of remote assistance, we can carry on as normal to try to resolve this.
So you have an external mouse, but the trackpad is not clicking.
Then with the external mouse open the Apple menu and click System Preferences.
Then click Trackpad. Then tick the option for tap to click, this should enable the trackpad tap to click again.
You're very welcome. Please take a moment to click the star rating system, it's how Just Answer recognise me as the expert that helped you.
Have a great day too! I'm glad I was able to help fix it.