Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My iphone no longer holds a charge and will not turn on. No
My iphone no longer holds a charge and will not turn on. No matter the charge source it is completely black screen. … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
823 satisfied customers
I've got a iPhone 5 and last night it just completely turned
Hi I've got a iPhone 5 and last night it just completely turned off and won't turn back on. I've tried to restore and update it but it says theres a error … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
My apple 5S has mysteriously stopped working. It won't open.
My apple 5S has mysteriously stopped working. It won't open. It was at 100% this morning. I read mail and texted a bit but now nothing happens. It's been on the charger for about an hour but still isn… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,030 satisfied customers
I have an Apple phone model 5S. Keeps losing battery power
I have an Apple phone model 5S. Keeps losing battery power when not being used. Suggestions please. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
My MacBook Pro won't hold a charge. I've replaced the
My MacBook Pro won't hold a charge. I've replaced the battery with a new one, but still won't charge. Haven't taken it to the Apple store yet. Thought I'd give JustAnswer a try first.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My IPAD won't charge. I have tried the trick of hitting power
My IPAD won't charge. I have tried the trick of hitting power on/sleep at same time -- no go. The cord and plug are relatively new.… read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
My wife's iPhone5 had a full charge when she went to bed last
My wife's iPhone5 had a full charge when she went to bed last night. This morning it was completely dead. It won't charge or turn on. I have tried holding down the home and hold buttons to reboot but … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Up until about 2-3 weeks ago my ipod touch battery would last
Up until about 2-3 weeks ago my ipod touch battery would last ~ 4days until it needed charging. This is with using it it only periodically through the day to check calendar appointments. Now with the … read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
724 satisfied customers
My iPhone4 battery is going flat really quickly...and I mean
My iPhone4 battery is going flat really quickly...and I mean really, really quickly. So much so that even leaving it on the bench full charged for the day when I am at work will result in a flat phone… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
my i pad is not working. i was syncing with my apple computer
my i pad is not working. i was syncing with my apple computer and had to leave the house. i cannot turn it on or off… read more
Danh
Danh
Bachelor's Degree
927 satisfied customers
My battery is being sucked down at an alarming rate - within
My battery is being sucked down at an alarming rate - within 4 hours even if not in use. My Usage and Standby hours are nearly the same. I got a new phone from the Apple store last week. What can be c… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My i-phone battery has started to run out to the red line every
My i-phone battery has started to run out to the red line every day over the last 4-5 days. I hardly use it and don't go online or use apps. it is only a couple of month old. At this rate I will be ha… read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
I spilled some water on my new macbook pro about two weeks
I spilled some water on my new macbook pro about two weeks ago. I noticed the computer turned off almost immediately (the water hardly touched it and it just powered off right away). It is the unibody… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
221 satisfied customers
my iPhone screen is white, but phone is functioning behind
my iPhone screen is white, but phone is functioning "behind it" w/o the interface. I cannot backup because I can't open the phone by entering password. How can I back it up or copy the emails and phon… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I have a Powerbook G4 and a Macbook Pro. Both abruptly quit
I have a Powerbook G4 and a Macbook Pro. Both abruptly quit on battery power when the battery still says 70% charged. Both batteries have low cycle counts (around 100). I am running OS 10.4.11 on the … read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
My iphone wont turn on. This is the second iphone Ive
My iphone won't turn on. This is the second iphone I've had in six weeks to do this. Am I doing something wrong.… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
my battery drained to nothing on my mbp i am not able to get
My battery drained to nothing on my mbp I am not able to get the computer to charge the battery. I can start the computer if I plug in the magsafe and before it turns green I hold the power for 5 seco… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
My MacBook (2.2 Ghz Intel Core Duo) battery is not recharging.
My MacBook (2.2 Ghz Intel Core Duo) battery is not recharging. It's holding charge currently at 67% (the amount of charge remaining after I last used it on battery) and since then I haven't dared remo… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,901 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x