My i phone has been giving me messages about being infected with a virus and then got a phone message from Arcata Ca stating that my iCloud
id would be terminated if I didn't call a certain number. Is this real or phony?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: Crap, can't remember, but think it is yosemite
JA: Have you installed any updates recently?
Customer: Have not, and everything is saying to update Apple, cloud and can't approve my Mac , Phone or iPad
JA: What troubleshooting have you tried?
Customer: Have tried numerous times to get approval, have gone to Apple store, Best Buy, and now this stuff is showing up on my iPhone
JA: Anything else you want the Mac Expert to know before I connect you?