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I have an old iPad I gave to grandchild it is now locked
I have an old iPad I gave to grandchild it is now locked says activation lock She does not know the passcode she used can it be fixed … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
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I bought my girlfriend a Ipad and had her put a password on
I bought my girlfriend a Ipad and had her put a password ***** it. She died a few months ago and I would like to use it. … read more
Wes
Wes
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My wife has an Ipad and she wants to transfer flashdrive to
my wife has an Ipad and she wants to transfer flashdrive to her ipad how do I do it. I have a PC and tried downloading it to the PC and usb it with ipad but I could not get it transfer. Somehow ITunes… read more
Cris
Cris
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I can't update because of an ACtivitation Lock...it
I can't update because of an ACtivitation Lock...it indicates my apple id or password ***** not match and I have tried it several times but wont let me in so I guess I must be using the wrong pw or ap… read more
Michael T
Michael T
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My wife's iPad updated last night and Activation Lock has
My wife's iPad updated last night and Activation Lock has locked her out. She cannot remember the Apple ID or password ***** unlock. … read more
Michael T
Michael T
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It has the activation lock on and I don't remember my old
Hi Mike it has the activation lock on and I don't remember my old password? … read more
Josh
Josh
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My granddaughter forgot her iCloud I'd and password to her
My granddaughter forgot her iCloud I'd and password ***** her iPad mini so it's locked. And I won't ! know how to get it to work again. … read more
Cris
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I have an ipad that I bought 3 or 4 years ago and set up for
I have an ipad that I bought 3 or 4 years ago and set up for a kid. She is gone, but left ipad. How do I reset it to factory default so I can give it to another child? … read more
Cris
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My wife's Ipad 2 is locked and stating activation is
My wife's Ipad 2 is locked and stating activation is required. When I enter my passcode the Ipad does not accept it. The four letter circles do not light up when I enter my passcode. Basically I am lo… read more
Vinod Menon
Vinod Menon
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My wife recently passed away. She had put a passcode in her
My wife recently passed away. She had put a passcode in her iPad which I do not know. Is there any way you can help me unlock her I pad … read more
Cris
Cris
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I have a large problem. My nano iPod has been stolen by a
I have a large problem. My nano iPod has been stolen by a neighbor's child. Clever girl has figured out my password ***** has tried to purchase a game. She also changed my security question, Id, birth… read more
Justin Johnson
Justin Johnson
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For iPad 2, is it absolutely necessary that the iPad must sync
For iPad 2, is it absolutely necessary that the iPad must sync with either a PC or Mac; in other words is there any other way through icloud or otherwise that a new ipad can access itunes? My daughter… read more
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Mac Tech
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I have a new MAC. I have a iphone 3gs. I just purchased a
I have a new MAC. I have a iphone 3gs. I just purchased a new iphone 4s. I also have a ipad. I have been trying to transfer music to MAC and have only been able to transfer my purchased music. I have … read more
Mike
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I have an iPad. My computer crashed that had my iTunes on it.
I have an iPad. My computer crashed that had my iTunes on it. i got a new mac, can I sync and download my music from my iPad to my new computer? How do I set my account back up?… read more
Ashik
Ashik
Master's Degree
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My wife bought an iPad and has downloaded various items which
My wife bought an iPad and has downloaded various items which she wishes to transfer to her Mac Book but she keeps getting a message which says she doesn't have 'permission' to transfer the data. She … read more
Daniel
Daniel
Mac Genius
High School or GED
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I have an employee with a Ipad from Mac and I want to get one
I have an employee with a Ipad from Mac and I want to get one for my grandson he has a window (vista) set on his computer can he still download with his computer onto Ipad by Mac. She has everything o… read more
Mike
Mike
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Im trying to sync my Ipads music library with Sonoraus Rex
I'm trying to sync my Ipad's music library with Sonoraus Rex App, in the settings the for file transfer the recommended transfer is via Itunes (Apps - File Sharing), I must be missing something? No tr… read more
iteachmac
iteachmac
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Vocational, Technical or Trade Scho
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I have an old Ipod that is associated with an inactive email
I have an old Ipod that is associated with an inactive email address/itunes account therefore I can not transfer the songs from it to my new itunes account.... HOW could I possibly accomplish this?? I… read more
Mr. Clark
Mr. Clark
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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