Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I tried to change my password on my iPhone and now I'm
I tried to change my password ***** my iPhone and now I'm locked completely outta my phone. Plz help me unlock my phone so I can use it.... … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am locked out of my phone and I can't get in!! My daughter
I am locked out of my phone and I can't get in!! My daughter told me she had used the "finger print" locking system on her phone and suggested I try it. I left it until a week or so later and I was fi… read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
I have an ipad and i can't activate it. it is asking for my
i have an ipad and i can't activate it. it is asking for my passcode and i am sure that i am using the right one but i can't seem to open my ipad … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I accidentally locked myself out of my iphone. Its a 6 digit
I accidentally locked myself out of my iphone. Its a 6 digit code. I always use the same password ***** turn it on and off for convenience. I just typed in the code twice to activate it but must have … read more
Jon
Jon
Bachelors Degree
783 satisfied customers
In 2016, I unlocked my iPhone 6-do I need to unlock it
In 2016, I unlocked my iPhone 6-do I need to unlock it again? … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I can't remember password and am locked out after 10 tries.
I can't remember password ***** am locked out after 10 tries. I plugged into my Mac where it is backed up, but it doesn't appear in my Devices in iTunes … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
836 satisfied customers
I am locked out of my Iphone 7S and need help getting it
I am locked out of my Iphone 7S and need help getting it unlocked. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I did the most recent update to iOS. My passcode was 4
i did the most recent update to iOS. My passcode was 4 numbers, after a restarting it - it's now asking for a 6 number passcode … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I installed the new update to day. Now phone is locked.
I installed the new update to day. Now phone is locked. Entered 6 digit passcode now it will not unlock … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I just updated my iPhone, it is the middle of the night and
I just updated my iPhone, it is the middle of the night and I entered a passcode. I do not remember the passcode. How do I change the passcode? I cannot get into my phone, I am now locked out for 1 ho… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I gave my father in law my old cell phone (6)But he can't
I gave my father in law my old cell phone (6)But he can't set it up, because my password ***** ***** And I can't reset it, because I no longer use that e-mail.I really want him to have it … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I accidentally locked myself out of my iPhone. I forgot my
I accidentally locked myself out of my iPhone. I forgot my passcode and I didn't write it down! Can you help me unlock my iPhone 6plus? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My son passed away 3 days ago and I would like to be able to
My son passed away 3 days ago and I would like to be able to get into his apple laptop and his iphone to get photos and other things for our celebration of his life. I have no idea what his passwords … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have locked myself out of my Iphone. I don't know what
I have locked myself out of my Iphone JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running? Customer: I don't know what version IOS JA: Have you installed a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My phone updated during the night and now requires a pass
My phone updated during the night and now requires a pass code to open. I have not used a pass code in a long time and the last code that I did have will not work … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Last night my phone prompted me to do an upgrade, I was so
Last night my phone prompted me to do an upgrade, I was so tired and just said yes.... when the upgrade finished I was prompted to answer questions... I was asleep and remember trying to answer them b… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
How do I unlock my Iphone apple wanted to up date and then
how do I unlock my Iphone apple wanted to up date and then it ask for my passcode and i forgot it and now it says that my I phone is diabled and I need it back on asap as I am waiting for a important … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My iphone is locked; it's asking for a passcode which I
My iphone is locked; it's asking for a passcode which I never set up; this seemed to happen overnight and I cannot unlock it … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

3,033 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x