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My mouse will will work and bang! it goes crazy and won't my…

Customer Question
My mouse will will...

My mouse will will work and bang! it goes crazy and won't my mouse won't work at all

Technician's Assistant: How are you connecting the mouse: by USB or wirelessly?

Wireless

Technician's Assistant: Does moving the mouse closer to the receiver make any difference?

No. I have 2 new mouses and both do the same thing

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

I see a red circle in the corner of my pages app

Submitted: 11 months ago.Category: Mac
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Answered in 15 minutes by:
8/6/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 11 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin! Let me look over your question. Please feel free to add any details with the reply button.
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Mac Support Specialist: Justin Johnson, Mac Genius replied 11 months ago
What surface is your mouse on?
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Mac Support Specialist: Justin Johnson, Mac Genius replied 11 months ago

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