Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My iphone was stolen a few days ago. I used the find iphone
My iphone was stolen a few days ago. I used the find iphone app to locate it and it has been recovered now, but my passcode has been changed and my phone is disabled and still showing as lost … read more
Ashik
Ashik
Master's Degree
9,529 satisfied customers
My iPhone 6s is locked in a disabled and must connect to
my iPhone 6s is locked in a disabled and must connect to iTunes on pc only tbing is I never backed up to a pc … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Forgot passcode on iPhone 6. Yesterday..new phone. Don't
forgot passcode on iPhone 6 JA: When did you last change your password ***** Apple ID? Customer: yesterday..new phone JA: Did you try resetting through Apple's online account reset tool? Customer: no … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I had to do a manufacturer's reset on my Iphone 6 and now
I had to do a manufacturer's reset on my Iphone 6 and now want to do restore my pictures and data from the cloud. It's asking me for a verification code but I didn't get one on my ipad so i'I need to … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
823 satisfied customers
It's my daughters iPad. She's locked out. We just want to
It's my daughters iPad. She's locked out. We just want to set it back to factory. I hadn't synced it with my computer. Is there a way to that? … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
823 satisfied customers
I purchased an I-Pad yesterday. I cant remember my pass code
I purchased an I-Pad yesterday. I cant remember my pass code to get into in. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My IPhone is stuck in the apple logo screen and won't
Hello, my IPhone is stuck in the apple logo screen and won't respond. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
Merry Christmas! I have an iPhone and iPad with huge
Merry Christmas! I have an iPhone and iPad with huge password *****!!! Both are disabled as I can't find the passwords...my iPad says it can't connect as it has no "Value"? I have not had my iPhone ac… read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
453 satisfied customers
Ive just change the phone light i think they call it IC
hi ive just change the phone light i think they call it IC light … read more
Ashik
Ashik
Master's Degree
9,529 satisfied customers
Iclicked on an update while going through the mountains and
hi Iclicked on an update while going through the mountains and now my phone is stuck. … read more
Eric Ewing
Eric Ewing
University IT Manager
220 satisfied customers
My iphone6 is having some issues, the phone turns on a
my iphone6 is having some issues, the phone turns on for about a second, gets stuck on the apple icon, the initial grey screen, then goes to black. I just took it to an expert, he said the back light … read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
hey travis, my iphone 4s is stuck on the apple logo. i cannot
hey travis, my iphone 4s is stuck on the apple logo. i cannot restart the phone or unfreeze it. can you help me out. i cant return to the main screen. every time i hold down the home button and the sl… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have a friends iPad Mini with a forgotten pass-code. Can
I have a friends iPad Mini with a forgotten pass-code. Can you help me backup the data or reset the pass-code without losing any data?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have linked to iTunes to recover my iPad1. It appears to
I have linked to iTunes to recover my iPad1. It appears to recover and restore correctly but then the ipad comes on and asks me to reconfigure. I select the country, language, but when it gets to sele… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
my grandaughter was downloading from itunes on a iphone 3G
my grandaughter was downloading from itunes on a iphone 3G & it froze the phone. can't turn on or off & it just keeps draining the battery. Can anything be done without going to an apple store?… read more
Cris
Cris
3,528 satisfied customers
My I Phone 4S is stuck in recovery mode after attempting to
My I Phone 4S is stuck in recovery mode after attempting to back up. I Tunes initiated an upgrade to the os and it failed. I am a teacher and the phone contains pictures of the school year for the end… read more
Ashik
Ashik
Master's Degree
9,529 satisfied customers
i followed directions to jailbreak my iphone 4, and everything
i followed directions to jailbreak my iphone 4, and everything happened except for when it turns black and all the lines of code show up, now ,myphone will not turn on completely it is stuck on the ap… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My Iphone is stuck in recovery mode, when I try to retore it
My Iphone is stuck in recovery mode, when I try to retore it using itunes, I eventually get a message saying itunes was unable to restore due to unknown error. I have tried unistalling and reinstallin… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x