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Hi there! My name is*****'m sorry that you're having this problem. It would be my pleasure to assist you. Is the old device turned on and connected to wifi? If so, please do the following to back it up manually:
Tap iCloud Backup.
Tap Back Up Now.
Please Note: You'll need to know your Apple id and password ***** you'll need to set up the new iphone using the same id and password ***** order to restore the data from the backup to your new phone. If you aren't sure what your Apple id and password ***** please let me know so I can help you with that. Otherwise, let me know when you are ready to proceed with restoring the data from the backup to the new phone.