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Did you block anyone before ?
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Re question, Did you check the Spam or Junk folder ?
Secure remote is an additional service for additional $39. It is completely optional. If you don't prefer secure remote, I can help you here by sending instructions. The reason I'm asking for further details is, blocking a particular person involves some steps. So unless you deliberately did it, this is something else.
Go to www.gmail.com on Safari, login to your account, open any one of their email (from March or previous month). Then on the right side, click the small down arrow button (next to the reply button) and what is showing there in the drop down menu along with other options ? Block or Unblock ?