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I get 2"x2" messages from mapsally and want to get rid of…

Customer Question
I get 2"x2" messages...

I get 2"x2" messages from mapsally and want to get rid of these interuptions

Technician's Assistant: What device or product does this involve?

Mac desktop over ten years old.

Technician's Assistant: What Operating System (OS) are you running on your Mac?

Don't know. Not technically aware.

Technician's Assistant: Did the application come with an uninstaller, either on the installation disc or in the application's folder on your Mac?

Sorry, don't know.

Technician's Assistant: Anything else you want the Mac expert to know before I connect you?

Yes. The little technicolor circle pops up constantly. Really constantly

Submitted: 9 months ago.Category: Mac
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Answered in 33 minutes by:
8/5/2017
Mac Support Specialist: syseng, Systems Engineer replied 9 months ago
syseng
syseng, Systems Engineer
Category: Mac
Satisfied Customers: 7,579
Experience: Systems Engineer with over 18 years experience in configuration, integration and troubleshooting
Verified

Hello,

My name is David.

Do you use MapsAlly? If not the best way to resolve the issue would be to remove it from your computer.

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Customer reply replied 9 months ago
Please cancel I am getting involved in something I don't want. I either misread the beginning or did not pick up your charges schedule. Not interested at this time. This is over my head. Thank you Don OConnell
Mac Support Specialist: syseng, Systems Engineer replied 9 months ago

Ok thanks and I will inform customer service.

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