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Well a friend gave me her iPhone but it has an activation…

Customer Question
Well a friend gave...

Well a friend gave me her iPhone but it has an activation lock on it. could you tell me how to get it off?

Technician's Assistant: When did you last change your password ***** Apple ID?

Its not mines. a friend gave it to me.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

How do I do that when the phone is not under my account?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac expert to know before I connect you?

That the phone is up under someone else account.

Submitted: 11 months ago.Category: Mac
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Answered in 4 hours by:
8/5/2017
Mac Support Specialist: Pete, Computer Engineer replied 11 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,388
Experience: Over 16 years of computer experience, CISCO certified
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 11 months ago

Your friend will need to enter her Apple ID and password ***** unlock the phone.

There is no other way to bypass this security feature.

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Your satisfaction is my priority; I hope I have earned 5 stars today!
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Customer reply replied 11 months ago
But he don't know his password ***** Apple ID
Mac Support Specialist: Pete, Computer Engineer replied 11 months ago

If your friend doesn't know the ID or password ***** you will need to take the phone to an Apple store along with proof of ownership.

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