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I was at the mac store in Eugene, Oregon, they helped me…

Customer Question
I was at the...

I was at the mac store in Eugene, Oregon, they helped me with some problems, now there is no sound on public broadcaster system , the baking show from England How do I get sound back?

Technician's Assistant: Just to clarify, what's the model of your Mac, and what operating system are you running?

I pad safari. Not sure

Technician's Assistant: Have you installed any updates recently?

Yes, I think the man in Eugene did

Technician's Assistant: What troubleshooting have you tried?

I looked at the settings and nothing helped with volume

Submitted: 1 year ago.Category: Mac
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Answered in 5 minutes by:
8/5/2017
Mac Support Specialist: Seth Merrick explains, Computer Expert replied 1 year ago
Seth Merrick explains
Seth Merrick explains, Computer Expert
Category: Mac
Satisfied Customers: 12
Experience: MCP, and can explain almost anything in layman's terms (and solve your issue)
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Thanks!
This is Seth Merrick, a tech expert with JustAnswer.
Are you able to talk with me by phone right now?
This would make troubleshooting easier.
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Mac Support Specialist: Seth Merrick explains, Computer Expert replied 1 year ago
If so, please send me a number to call you at; or I can give you a number to call me at... Whatever works best for you. We can also use Skype or any other voice chat system you prefer.
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Mac Support Specialist: Seth Merrick explains, Computer Expert replied 1 year ago
oops, except I just realized that Skype would only work if you have something besides the iPad to Skype on! Since the sound on the iPad isn't working; you might not be able to hear me if your audio isn't working!)
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