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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I was at the mac store in Eugene, Oregon, they helped me

Customer Question

I was at the mac store in Eugene, Oregon, they helped me with some problems, now there is no sound on public broadcaster system , the baking show from England How do I get sound back?
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: I pad safari. Not sure
JA: Have you installed any updates recently?
Customer: Yes, I think the man in Eugene did
JA: What troubleshooting have you tried?
Customer: I looked at the settings and nothing helped with volume
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Mac
Expert:  Seth Merrick explains replied 2 months ago.
Thanks!
This is Seth Merrick, a tech expert with JustAnswer.
Are you able to talk with me by phone right now?
This would make troubleshooting easier.
Expert:  Seth Merrick explains replied 2 months ago.
If so, please send me a number to call you at; or I can give you a number to call me at... Whatever works best for you. We can also use Skype or any other voice chat system you prefer.
Expert:  Seth Merrick explains replied 2 months ago.
oops, except I just realized that Skype would only work if you have something besides the iPad to Skype on! Since the sound on the iPad isn't working; you might not be able to hear me if your audio isn't working!)