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I have mac book pro and my i tunes will not open, 10.11.6,

Customer Question
I have mac book...

I have mac book pro and my i tunes will not open

Technician's Assistant: What Operating System (OS) are you running on your MacBook Pro?

10.11.6

Technician's Assistant: How long has this been going on with your MacBook Pro? What have you tried so far?

Not sure

Technician's Assistant: Anything else you want the Mac expert to know before I connect you?

No the last two days trying to set up a new ipad

Submitted: 11 months ago.Category: Mac
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Answered in 5 minutes by:
8/3/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 11 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 11 months ago

I can help you remotely. Is now a good time to connect remotely?

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Mac Support Specialist: Justin Johnson, Mac Genius replied 11 months ago

Are you there?

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Mac Support Specialist: Justin Johnson, Mac Genius replied 11 months ago

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