Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I am not able to get into Safari because I am getting an…

Customer Question
I am not able...

I am not able to get into Safari because I am getting an error message that says "Safari can't open the page "safari" because safari can't find the server "safari"

Technician's Assistant: When did you last change your password ***** Apple ID?

Have not changed it since I bought the computer

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Didn't know that Apple had an online reset tool. Does it rease any of my password *****?

Submitted: 11 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
8/3/2017
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,198
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Mac Question
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago

I'm sorry about the issue, please follow the step by step instructions in this tutorial video :

https://www.youtube.com/watch?v=MKjfEniDwSc

Let me know the results

Thank you

Ask Your Own Mac Question
Customer reply replied 11 months ago
this did not help me because the error message says that "safari can't open the page "safari" because safari can't find the server "safari".
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago
  • First Check the URL field to make sure that you have written the web address correctly.
  • Try to clear Safari cache and website data. Go to Settings - Safari - Clear History and Website Data. (Uncheck history)
  • Change the DNS Settings :
  1. open Settings - WiFi, then tap the blue “i” inside the circle next to the connection that you use to open the Info window.
  2. Replace everything in the DNS field with the Google’s Public DNS server : use 8.8.8.8 and 8.8.4.4 (click this image)

Let me know the results please

Thank you

Ask Your Own Mac Question
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago

Has everything worked out, Do you still need help ?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
A password is required to activate my device because it said
A password ***** ***** to activate my device because it said I used Find My iPhone to link it to their Apple ID. I have an ID & password ***** it says it doesn't match? I don't know what Find My iPhon… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I want to eliminate an old, no longer used email address.I a
I want to eliminate an old, no longer used email address.I a making changes on my system and when I get to a point that wants this password ***** a defunct email address. As a resultI am unable to upd… read more
NOORUL AMEEN
NOORUL AMEEN
Bachelor\u0027s Degree
2 satisfied customers
I have an Apple Ipad mini that after 3 years is asking for
I have an Apple Ipad mini that after 3 years is asking for my old activ8 sign in and password ***** I no longer have. I am now connected to Telstra Bigpond. How do I fix this … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have a message on my iMac saying 'ICal can't log in to
I have a message on my iMac saying 'ICal can't log in to your "iCloud" account because your password ***** be incorrect. Doesn't matter what I do the message just stays there and beeps every time I tr… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have a Mac pro laptop. Safari is my browser with Google as
I have a Mac pro laptop. Safari is my browser with Google as my search engine. I opened the laptop, opened Safari and Yahoo showed up instead of Google. I tried to reset in preferences and ended up sc… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I can't get into my e-mail account on my user account on my
I can't get into my e-mail account on my user account on my MACOS Sierra Version 10.12.6 … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
My wife bought a MacBook Air recently. Wine trying to log
My wife bought a MacBook Air recently. Wine trying to log in, we get an error “Couldn't sign in because of a Server error. Try signing in again.” … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I recently changed my email and apple ID. Cant coordinate
i recently changed my email and apple ID. Cant coordinate iCloud, apple ID and iTunes. Unable to change iCloud email account. it just says problem with account. Tried google for answers but no help. S… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Im trying to purchase a boost on tinder but says purchase
Hi im trying to purchase a boost on tinder but says purchase failed server error domain code 2037. … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I have an iphone7 that has been deactivated and I want to
I have an iphone7 that has been deactivated and I want to erase the phone before i turn it in but I continue to get a message saying Verification failed--there was an error connecting to the apple id … read more
Cris
Cris
60 satisfied customers
My business website is having issues being accessed ... it
My business website is having issues being accessed ... it says safari can't open page. Why is this happening. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
460 satisfied customers
I just bought a new Apple 8+. Because of errors I made in
I just bought a new Apple 8+. Because of errors I made in entering passwords today and not being able recall any of the the correct ones I am at a loss as to how to move forward. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I am unable to access my email, contacts or calendar from my
I am unable to access my email, contacts or calendar from my phone. Verizon and I have gone through ALL of their troubleshooting scripts and they have stated I need to contact you (Outlook) to fix the… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
All of a sudden my ipad 2 stopped connecting with the server.
All of a sudden my ipad 2 stopped connecting with the server. When I click on mail, I get a message "The mail server is not responding. Verify that you have entered the correct account info in Mail se… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My son was downloading an app on my iphone 4 s. Ever since
My son was downloading an app on my iphone 4 s. Ever since that time I can not sign in to safari. It always comes up as "my name as a guest". YES, I have already shut the phone down and started it aga… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
We had a power failure of about 10 minutes earlier today and
We had a power failure of about 10 minutes earlier today and I now cannot access Hotmail (my e-mail). I get the message "can't open the page because can't find the server." What do I do to get my e-ma… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
I bought a macbook off of a friend about 6 months ago, in which
I bought a macbook off of a friend about 6 months ago, in which everything worked excellent. About a month ago safari started to give me a problem. Anytime that i would try to open up google or yahoo … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I am having some sort of a problem (3 days now) with Safari.
I am having some sort of a problem (3 days now) with Safari. I have MAC 10.5.8 and Safari 5.0.6. I have my internet services through Comcast and use them as my home page after opening up Safari. I can… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x