How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Justin Johnson Your Own Question
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 413
Experience:  Training and Development at Scientifically Speaking
81238384
Type Your Mac Question Here...
Justin Johnson is online now
A new question is answered every 9 seconds

I am trying to synch the iBooks I own between my iPad, mac

Customer Question

I am trying to synch the iBooks I own between my iPad, mac and MacBook Pro one touch. Then I want to copy the highlighted info. In a book and paste it in a word document
JA: What version of iTunes are you using to sync your Mac?
Customer: 12,6.2.20
JA: When did you last reboot?
Customer: last night
JA: Anything else you want the Mac expert to know before I connect you?
Customer: maybe to just be sure I should reboot all three devices?
Submitted: 2 months ago.
Category: Mac
Expert:  Justin Johnson replied 2 months ago.

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Expert:  Justin Johnson replied 2 months ago.

Have you tried signing out and signing back in?

Customer: replied 2 months ago.
I just got all my questions and problems solved by talking with a Kindle rep so the information you provided was not used by the time I saw your answer. Signing in and then back out was the first thing the kindle rep had me try and it did not solve the problem but we tried some other things and they worked.
Expert:  Justin Johnson replied 2 months ago.

Cheers!

Customer: replied 2 months ago.
no, respectively i solved my own problem with kindle so assume no charge
Expert:  Justin Johnson replied 2 months ago.

You will need to submit a refund.

Customer: replied 2 months ago.
how do I submit a refund?
Expert:  Justin Johnson replied 2 months ago.

http://ww2.justanswer.com/help/how-can-i-request-refund-0