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Ask Justin Johnson Your Own Question
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 413
Experience:  Training and Development at Scientifically Speaking
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I have "the mail server "imap.aol.com" is not responding.

Customer Question

I have "the mail server "imap.aol.com" is not responding. Verify that you have entered the correct info in Mail settings." msg and I have not changed anything in the mail settings.
JA: What's the model and Operating System (OS) of your device?
Customer: iPhone 7 iOS
JA: When did you purchase your iPhone 7? What troubleshooting have you tried?
Customer: Almost a year ago. I checked the settings and don't know what to look for
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Mac
Expert:  Justin Johnson replied 2 months ago.

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Expert:  Justin Johnson replied 2 months ago.

Have you tried removing the account and adding it back?

Expert:  Justin Johnson replied 2 months ago.

Do you still need assistance?