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Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 413
Experience:  Training and Development at Scientifically Speaking
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Can't synch my iPhone, mac or iPad. My mac doesn't send or

Customer Question

can't synch my iPhone, mac or iPad. My mac doesn't send or receive messages
JA: What version of iTunes are you using to sync your Mac?
Customer: Don't know. Am a total techno-moron
JA: When did you last reboot?
Customer: you may shut off my computer? (see how ignorant I am)
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I meant do you mean shut off my computer?
Submitted: 2 months ago.
Category: Mac
Expert:  Justin Johnson replied 2 months ago.

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Expert:  Justin Johnson replied 2 months ago.

The process to resolve this is not bad, but what you need to do is sign out of messages on all of your devices and then starting with your iPhone you need to sign back in to all of them. This will sync them back up. Please let me know the result.

Expert:  Justin Johnson replied 2 months ago.

Do you still need assistance?