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My ipad is disabled! Its brand new. Lock it's self 2 days…

Customer Question
Hi, My ipad is...

Hi, My ipad is disabled!

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Its brand new

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Lock it's self 2 days ago

Technician's Assistant: Anything else you want the Mac expert to know before I connect you?

No, ty

Submitted: 1 year ago.Category: Mac
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Answered in 5 minutes by:
8/2/2017
Mac Support Specialist: John Lohr, Computer Hardware Engineer replied 1 year ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 765
Verified

Hello and thank you for contacting JustAnswer, my name is ***** ***** I will be happy to assist you today.

Have you plugged your iPad into a computer with iTunes installed on it?

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Mike
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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