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The only way to bypass the lock screen is to perform a factory reset on the iPhone..
From a computer, go to icloud.com/find.
If prompted, sign in with your Apple ID
Click All Devices at the top of your browser window.
Select the device you want to erase.
Click Erase [device] to erase your device and its passcode.
Now you can restore from backup
There should be an option around that feature when you are resetting
There isn't a set time and it is not a pay per minute service. It is a flat rate so take your time
It should work through that option -- Are you trying the steps on a computer?
Close all of the browser windows then reopen and see if it works now
Let me know if it works
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