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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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How do I get an iCloud account off a tablet that I bought at

Customer Question

How do I get an iCloud account off a tablet that I bought at a yard sell long time ago and don't remember where
Submitted: 2 months ago.
Category: Mac
Expert:  Kris R replied 2 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 2 months ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

Customer: replied 2 months ago.
I am ready
Customer: replied 2 months ago.
What more do you need I ha e an iPad I bought a while back at a yard sell and misplaced it I just come across it but there is an iCloud account on it I can't get off to update to a new iOS
Expert:  Kris R replied 2 months ago.

You need to open a case with Apple.

I don't suppose you have any proof of purchase?

Customer: replied 2 months ago.
No I wish I did
Customer: replied 2 months ago.
How do I open a case with apple or if I connect you to the device can you do anything from there
Customer: replied 2 months ago.
I can connect you to it if you can help from there
Customer: replied 2 months ago.
Are you still there
Expert:  Kris R replied 2 months ago.

Yes - hold on