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How do I get an iCloud account off a tablet that I bought at…

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How do I get an...
How do I get an iCloud account off a tablet that I bought at a yard sell long time ago and don't remember where
Submitted: 11 months ago.Category: Mac
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Answered in 48 minutes by:
8/2/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Mac Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

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Customer reply replied 11 months ago
I am ready
Customer reply replied 11 months ago
What more do you need I ha e an iPad I bought a while back at a yard sell and misplaced it I just come across it but there is an iCloud account on it I can't get off to update to a new iOS
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

You need to open a case with Apple.

I don't suppose you have any proof of purchase?

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Customer reply replied 11 months ago
No I wish I did
Customer reply replied 11 months ago
How do I open a case with apple or if I connect you to the device can you do anything from there
Customer reply replied 11 months ago
I can connect you to it if you can help from there
Customer reply replied 11 months ago
Are you still there
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 11 months ago

Yes - hold on

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