Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I forgot my pass word. 3 years ago. Can't get in to
I just need to get in to my tablet so I can use it for work… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,190 satisfied customers
My IPad locked out on me. Just got new I just got Spectrum
My IPad locked out on me. Just got new I just got Spectrum TV etc. I managed to get HBO going the Ipad with Spectrum, TW. But on opening ipad now Apple ID locked it. Wants the original Apple ID and pa… read more
Stuart Woods
Stuart Woods
IT Technician.
Bachelor in Information Technology
9 satisfied customers
My IPod was locked. I added my email address but I don't
My IPod was locked. I added my email address but I don't know my password. I got this this Ipod over 10 years ago as a gift from my kids … read more
Justin Johnson
Justin Johnson
Owner
4,007 satisfied customers
Locked out of I phone 5 don't remember password. Afew years
Locked out of I phone 5 don't remember password JA: When did you last change your password ***** Apple ID? Customer: Afew years ago JA: Did you try resetting through Apple's online account reset tool?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,153 satisfied customers
I have a apple mini pad and have not used for a time and
I have a apple mini pad and have not used for a long time and cannot remember the user id or password … read more
Justin Johnson
Justin Johnson
Owner
4,007 satisfied customers
My phone updated this morning, and it asked for my Apply ID
My phone updated this morning, and it asked for my Apply ID and password. I didn't know it. When I got home, I tried it, typed in ID and password, and got locked out. I have never asked for Find my ph… read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,380 satisfied customers
My iPad. Locked and I don't think I put on a credit card on
My iPad. Locked and I don't think I put on a credit card on it … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I cannot unlock my phone. I attempted about two weeks ago
I attempted about two weeks ago but got confused. and was unsuccessful. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,380 satisfied customers
It wants to reactivate and I don't remember the id or
it wants to reactivate and I don't remember the id or password … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,003 satisfied customers
I can't remember my password and want to transfer my data to
I can't remember my password ***** want to transfer my data to a new phone Janet Anderws … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I would like to get some apps but don't remember my Apple
I would like to get some apps but don't remember my Apple ID. How do I retrieve that? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,153 satisfied customers
Can not remember my apple password. When I got the phone
do I have to hook my phone up to a computer because I don't have the cable here at work… read more
Mr.Med
Mr.Med
Computer Hardware Engineer
2,937 satisfied customers
Need to retrieve passcode on ipod touch. My 7 year old
need to retrieve passcode on ipod touch. My 7 year old granddaughter cannot remember. Cannot get iTunes to recognize my ipod when I run diagnostics to get to restore factory settings. Have already dow… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I don't remember my password. When I changed phones I
when I changed phones I couldn't remember password ***** 2 years ago … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
We have an iPad and today Activation Helpshowed up. We do
we have an iPad and today Activation Helpshowed up. We do not have an iPhone and it asks for our Apple ID number (which i don't have...our iPd is about 16 years old) and also asks for our pASSWORD ***… read more
Justin Johnson
Justin Johnson
Owner
4,007 satisfied customers
I can't get into my IPad, it has an activation lock and want
I can't get into my IPad, it has an activation lock and want me to put in a password ***** was used to set up my IPad. I have had my IPad for years and I never got this message before I can't remember… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,931 satisfied customers
My apple id has been locked for security reasons after I
My apple id has been locked for security reasons after I failed to type in the correct password. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,497 satisfied customers
I did an update on my iPad last night, now it is asking
I did an update on my iPad last night, now it is asking for my apple ID and password. I don't remember either. I got it as a christmas gift 3 years ago an set it up. This is the first time it has aske… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x