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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I changed my password on my Apple phone today and now I

Customer Question

I changed my password ***** my Apple phone today and now I can't access my email account on my Kindle fire. And please be advised that you are communicating with a tech illiterate old lady.
JA: When did you last change your password ***** Apple ID?
Customer: today for my phone and never on my Kindle
JA: Did you try resetting through Apple's online account reset tool?
Customer: LOL I had the young lady at T Mobile do it for me, I had to change my password ***** Apple because I could not remember the old one
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Not really, just how do I connect access to my email Kindle account. I was talking to Kindle tech support and the young lady tried everything and then suggested I contact you
Submitted: 2 months ago.
Category: Mac
Expert:  Justin Johnson replied 2 months ago.

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Expert:  Justin Johnson replied 2 months ago.

What is your email address?

Expert:  Justin Johnson replied 2 months ago.

Do you still need assistance?