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I changed my password on my Apple phone today and now I

Customer Question
I changed my password...

I changed my password ***** my Apple phone today and now I can't access my email account on my Kindle fire. And please be advised that you are communicating with a tech illiterate old lady.

Technician's Assistant: When did you last change your password ***** Apple ID?

Today for my phone and never on my Kindle

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

LOL I had the young lady at T Mobile do it for me, I had to change my password ***** Apple because I could not remember the old one

Technician's Assistant: Anything else you want the Mac expert to know before I connect you?

Not really, just how do I connect access to my email Kindle account. I was talking to Kindle tech support and the young lady tried everything and then suggested I contact you

Submitted: 11 months ago.Category: Mac
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Answered in 42 minutes by:
8/1/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 11 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 11 months ago

What is your email address?

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Mac Support Specialist: Justin Johnson, Mac Genius replied 11 months ago

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