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I received a message saying my apple account has been closed…

Customer Question
I received a message...

I received a message saying my apple account has been closed down and I am to call(###) ###-#### I s this a legitimate Apple number

Technician's Assistant: Have you contacted anyone about your account?

No

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: What troubleshooting have you tried?

Should I call this number Is it really Apple

Submitted: 11 months ago.Category: Mac
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Answered in 1 minute by:
8/1/2017
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,209
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
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Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago

I am sorry this has happened to you. This is a popular scam that has been going on. Apple does not call customers regarding issues with computers Please DO NOT call or let them have access to your computer, as they are probably installing spyware and other malicious items. Report them to the Internet Crime Bureau here : http://www.ic3.gov/default.aspx

Let me know if you need further assistance

Thank you

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Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 11 months ago

Do you still need help please?

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