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I have a monthly bill from Apl itunes in the amount of

Customer Question
I have a monthly...

I have a monthly bill from Apl itunes in the amount of $8.47. What is that for? I don't want anything monthly from Apl iTunes! How do I get rid of this?

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

iphone 5S? Is that what you want?

Technician's Assistant: The Software Technician will be able to walk you through that. What have you tried so far to uninstall your iTunes?

Nothing

Technician's Assistant: Anything else you want the software expert to know before I connect you?

How did I get this bill?

Submitted: 1 year ago.Category: Mac
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Answered in 3 minutes by:
8/1/2017
Mac Support Specialist: John Lohr, Computer Hardware Engineer replied 1 year ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 799
Verified

Hello and thank you for contacting JustAnswer, my name is ***** ***** I will be happy to assist you today.

This JustAnswer.com and we do not have any direct affiliation with Apple. That being said, we do not have access to see your bill to tell you what this charge is.

Do you or a family member have a music subscription or a subscription for any apps/games?

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Mac Support Specialist: Josh, Mac Support replied 1 year ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 22,325
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi,

Do you still need help with your issue?

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Customer reply replied 1 year ago
how do I get rid of the monthly fee? Who can I contact? Is there a telephone number I can call? Help!
Customer reply replied 1 year ago
Please refund my $5.
Mac Support Specialist: Josh, Mac Support replied 1 year ago

Sure, call 1-***-***-****

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Customer reply replied 1 year ago
No.
Mac Support Specialist: Josh, Mac Support replied 1 year ago

Please call 1-***-***-**** to speak with customer service

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Customer reply replied 1 year ago
Why would I pay $39 when I've already put $5 on my crecit card for you to fix the situation? No.
Just give me a telephone number so I can call someone re iTunes bill.
Mac Support Specialist: Josh, Mac Support replied 1 year ago

Please call 1-***-***-**** to speak with customer service

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