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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have a monthly bill from Apl itunes in the amount of

Customer Question

I have a monthly bill from Apl itunes in the amount of $8.47. What is that for? I don't want anything monthly from Apl iTunes! How do I get rid of this?
JA: What Operating System (OS) are you running on your computer or device?
Customer: iphone 5S? Is that what you want?
JA: The Software Technician will be able to walk you through that. What have you tried so far to uninstall your iTunes?
Customer: Nothing
JA: Anything else you want the software expert to know before I connect you?
Customer: How did I get this bill?
Submitted: 2 months ago.
Category: Mac
Expert:  John Lohr replied 2 months ago.

Hello and thank you for contacting JustAnswer, my name is ***** ***** I will be happy to assist you today.

This JustAnswer.com and we do not have any direct affiliation with Apple. That being said, we do not have access to see your bill to tell you what this charge is.

Do you or a family member have a music subscription or a subscription for any apps/games?

Expert:  Josh replied 2 months ago.

Hi,

Do you still need help with your issue?

Customer: replied 2 months ago.
how do I get rid of the monthly fee? Who can I contact? Is there a telephone number I can call? Help!
Customer: replied 2 months ago.
Please refund my $5.
Expert:  Josh replied 2 months ago.

Sure, call 1-***-***-****

Customer: replied 2 months ago.
No.
Expert:  Josh replied 2 months ago.

Please call 1-***-***-**** to speak with customer service

Customer: replied 2 months ago.
Why would I pay $39 when I've already put $5 on my crecit card for you to fix the situation? No.
Just give me a telephone number so I can call someone re iTunes bill.
Expert:  Josh replied 2 months ago.

Please call 1-***-***-**** to speak with customer service