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Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.
HiSorry for the delay, we are busy and I've just got to your question. Can you let me know when you're ready to look at this and we will make a start.ThanksKris
Would this be email accounts and icloud accounts?
OK so the email and iCloud accounts need to be removed thats all.
Would you like me to go over this?