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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Mail won't send or receive and Connection does not solve

Customer Question

Mail won't send or receive and Connection does not solve problem
JA: What's the model and Operating System (OS) of your device?
Customer: Mac os sierra 10-12-5-
JA: When did you purchase your Apple device? What troubleshooting have you tried?
Customer: some years ago Preferences dial connection etc it works on my iPhone and I have checked BTINTERNET.Co
JA: Anything else you want the Mac expert to know before I connect you?
Customer: only a solution
Submitted: 2 months ago.
Category: Mac
Expert:  Richard replied 2 months ago.

Hi there and welcome

When you try to send and receive, what is the error you receive?

Please let me know

Thank you

Customer: replied 2 months ago.
Cancel the Application
Expert:  Richard replied 2 months ago.