Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Inherited I pod. I pad disabled Desire resuf. Erase data and
Also have several Apple devices inherited. May desire their resurrection at later date.---------------------------------------------------------------------------------… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I just connected my ipod classic to charge the battery and
Hi. I just connected my ipod classic to charge the battery and got a message Key Test. … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,188 satisfied customers
We left the I pod connected to the computer all night and when
We left the I pod connected to the computer all night and when we went to check on it all our music was gone, what can we do… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My son passed away leaving an iPod 60GB and an iPod Shuffle...how
My son passed away leaving an iPod 60GB and an iPod Shuffle...how do I remove tunes from these devices when I have no access to my son's iTunes account to manage removal? Appreciate the help. Jay… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
my sons ipod was "lost" when he found it, it has a message
my son's ipod was "lost" when he found it, it has a message ipod is disabled connect to iTunes. I registered the ipod and can see it from my icloud account but never have done anything with it with it… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an I pad 2 and I need to sync with I tunes to down load
I have an I pad 2 and I need to sync with I tunes to down load music from the pad to my new nano 6th generation I pod. My problem is I do not have a Mac computer or a PC to do this with. Is there anyw… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
I loaded some music to my iPod nano I kept getting errors and
I loaded some music to my iPod nano I kept getting errors and it said it only loaded 3 songs from one CD, there were a total of 26 to be loaded from 2 CDs. Well, it loaded all of the songs. Now I can'… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
i have a ipod nano with camera and it says that it is syncranizing
i have a ipod nano with camera and it says that it is syncranizing do not disconnect but it doesnt light up or clear it is froze… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
When I connect my iPod to iTunes, they initially behave normally;
When I connect my iPod to iTunes, they initially behave normally; that is, my iPod indicates it is connected and that I should eject before removing and iTunes shows a message saying iTunes is synchin… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
Hi Attempted to download apps from my harddrive to my I
Hi Attempted to download apps from my harddrive to my I Pad..now I Pad is frozen..just shows a picture of an apple on a slim two line on the front. Help!… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
hello , my i pad has just switiched itself off, it was low
hello , my i pad has just switiched itself off, it was low on battery and now is a total,black screen. I have tried to charge and it isnt responding , then when i connected to my computer ir says that… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My issue #1 My i PAD ( old version is NOT CHARGING . It
My issue #1: My i PAD ( "old version" is " NOT CHARGING".>It is stuck at 85%. It did move from 74% to 85% overnight. I know it's not the connecting cable. I have an I POD, also, and this cable work… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I am trying to upload a movie from itunes into my ipad and
I am trying to upload a movie from itunes into my ipad and it keeps asking for verification of my account and when I go to do it, the message reads that my account has been verified and I still cannot… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Apple mobile device USB driver not showing up in device manager.
Apple mobile device USB driver not showing up in device manager. I have removed and re-installed itunes but still no luck. Help My computer is PC windows XP not mac… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My iPAD , which is less than 2 weeks old , went dead when in
My iPAD , which is less than 2 weeks old , went dead when in use . attempts to switch it on or charge the battery have no effect . The battery was about 40percent discharged when the iPad died .… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Hi, Merry Christmas - sorry you have to work during the holiday. Hoping
Hi, Merry Christmas - sorry you have to work during the holiday. Hoping you can help please? I bought an iPod & can't get it to work. When I run digagnostics it says my Ipod is not detected, not in my… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
i am trying to get inyo my itunes on my pc so i can sync my
i am trying to get inyo my itunes on my pc so i can sync my new i pad. It just keeps saying unable to connect to itunes because an unknown error has occurred. do you no why this could be?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I deleted yahoo e-mail messages from my iPod and it deleted
I deleted yahoo e-mail messages from my iPod and it deleted them is there a way that I can recover them?… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x