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I have an IPAD Air 2. How do I get it started? iOS 8.1.3,

Customer Question
I have an IPAD...

I have an IPAD Air 2. How do I get it started?

Technician's Assistant: What Operating System (OS) are you running on your iPad?

IOS 8.1.3

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

I've had it for a couple of years and haven't been able to figure out how to use it. Now It's recharging or charging up

Technician's Assistant: Anything else you want the Mac expert to know before I connect you?

I don't know any passwords etc. even though some may have been entered at one time

Submitted: 1 year ago.Category: Mac
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Answered in 3 minutes by:
7/31/2017
Mac Support Specialist: Ashik, Mac Technician replied 1 year ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,427
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

What is it currently showing now ?

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Customer reply replied 1 year ago
a blank screen
Mac Support Specialist: Ashik, Mac Technician replied 1 year ago

Is it asking for anything ? Passcode, password ***** ?

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Mac Support Specialist: Ashik, Mac Technician replied 1 year ago

Are you there ?

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Mike, Mac Medic
Category: Mac
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