Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I bought an itunes gift card and its not activated so how…

Customer Question
I bought an itunes...

I bought an itunes gift card and its not activated so how can i activate it?

Technician's Assistant: When did you last change your password ***** Apple ID?

I bought an itunes gift card and its not activated so how can i activate it?

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No its not activated

Technician's Assistant: Anything else you want the Mac expert to know before I connect you?

No just that

Submitted: 1 year ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 minutes by:
7/31/2017
Mac Support Specialist: John T. F., Apple Consultant replied 1 year ago
John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3,705
Experience: 20+ years in the computer/Mac industry
Verified

Hello! My name is***** will work diligently to provide accurate advice and information. Please give me a minute to read over your submission...

Ask Your Own Mac Question
Mac Support Specialist: John T. F., Apple Consultant replied 1 year ago

Can you tell me where the iTunes Gift Card was purchased please?

John

Ask Your Own Mac Question
Customer reply replied 1 year ago
It was bought today
Customer reply replied 1 year ago
German iTunes gift card
Mac Support Specialist: John T. F., Apple Consultant replied 1 year ago

Ok, where was the iTunes Gift Card was purchased please?

Ask Your Own Mac Question
Customer reply replied 1 year ago
In Germany ����
Mac Support Specialist: John T. F., Apple Consultant replied 1 year ago

I meant from a 3rd party retailer or directly from an Apple Store... However, if you are trying to redeem the card and it is reporting that it was not activated properly then this is through a fault of the store where you purchased it. You should return the card to the store with your receipt for a replacement.

John

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John T. F. Your Own Question
John T. F.
John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3,705
3,705 Satisfied Customers
Experience: 20+ years in the computer/Mac industry

John T. F. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,705 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
CAN YOU CHECK IF THIS ITUNES 100.00 CARD WAS CASHED IN
CAN YOU CHECK IF THIS ITUNES 100.00 CARD WAS CASHED IN TODAY? XMHF9TJM6XPLQWX THANKS … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Apple sent me to you, I bought I tunes card that is invalid,
Hello! apple sent me to you for follow up, I bought I tunes card that is invalid, my case # ***** … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
It is an itunes card i can get it to actvation. I jusyt
it is an itunes card i can get it to actvation JA: When did you last update iTunes? Customer: i jusyt bought it about 30niny=uts JA: What have you tried so far with your iTunes? Customer: yes JA: Anyt… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
Bought App Store & iTunes card yesterday and it says it's
Bought App Store & iTunes card yesterday and it says it's not actived … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I am not having trouble with a device. I am trying to figure
I am not having trouble with a device. I am trying to figure out how to find out if to iTunes cards I have are still good? … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
I have. Gift card and I want to activate it. I haven't
I have. Gift card and I want to activate it JA: When did you last change your password ***** Apple ID? Customer: I haven't JA: Did you try resetting through Apple's online account reset tool? Customer… read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I purchased 6 gift cards for my family members for
Hello I purchased 6 gift cards for my family members for Valentines Day and I put them on my ITunes account. its was my first time using a gift card. and I was trying to active them and I want my fami… read more
Justin Johnson
Justin Johnson
Owner
2,410 satisfied customers
I bought a 200$ itunes gift card to buy gems on the popular
I bought a 200$ itunes gift card to buy gems on the popular ios game clash of clans yet when i try to buy them it says contact apple support i dont know why … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
461 satisfied customers
Can you help with an iTunes gift card? I have no idea. I
I bought some gift cards for someone and it seems one of them was not activated? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I received an ITunes gift card from my work, but i'm not a
I received an ITunes gift card from my work, but i'm not a Mac owner - only use it at job. I have an Samsung Galaxy S8 - can I use the gift card to download or buy a book for my Android device? … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
Have iTunes gift card. went to use it and said it was not
have iTunes gift card. went to use it and said it was not registered. should I go back to store it was purchased at and will they exchange it?… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Its not my device, its the iTunes gift cards, they say they
its not my device, its the iTunes gift cards, they say they are inactive but I just purchased them yesterday and am now trying to use. I do not understand, please help. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
3,705 satisfied customers
Just bought a gift card and got an apple id and dont know
just bought a gift card for itunes and got an apple id and dont know how to down load the gift card to my account and cant get on itunes store either… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have an iCloud and a yahoo account iPhone. i put money on
i have an iCloud and a yahoo account for my iPhone. i put money on my iCloud accidentally. i use my yahoo account for my iTunes and thats where i need to put my money. How do i do this?… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I received a $25 gift card and in taking the stuff off the
I received a $25 gift card and in taking the stuff off the code the last letters or numbers were removed. How can I redeem the gift card? Is there a phone number that Icancall?… read more
Michelle
Michelle
Software Engineer
Bachelor\u0027s Degree
195 satisfied customers
I bought an apple itunes card for 25 $. I bought 10 $ worth
I bought an apple itunes card for 25 $. I bought 10 $ worth of music and wasn't able to download the music onto a CD. The the problem is that I can't re-access either the music I bought or the itunes … read more
Tom
Tom
3 years college
642 satisfied customers
I have an Itune acount im trying to buy songs i bought gift
I have an Itune acount im trying to buy songs i bought gift cards and loaded them in but the sight keeps taking me back to the credit card window. So i put my card info in and it will not take it i no… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
after gettin my itunes gift card this morning, i went to rub
after gettin my itunes gift card this morning, i went to rub off the stcky risidue, the numbers came off as well. anything i can do to redeem this card?… read more
Omer Mushahwar
Omer Mushahwar
Bachelor\u0027s Degree
237 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x