Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Pls. call me at 772-569-0430. i cannot get google on my I…

Customer Question
Pls. call me at(###)...

Pls. call me at(###) ###-#### i cannot get google on my I phone.

Technician's Assistant: What kind of computer do you have?

Well, it;s my jetterbug i phone. and it says "google cannot be reached at this time.'

Technician's Assistant: Have you installed any updates recently?

No.....can you call me on my landline?

Technician's Assistant: Anything else you want the computer expert to know before I connect you?

I don';t think so

Submitted: 9 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 hour by:
7/31/2017
Mac Support Specialist: Dustin, Mac Support Specialist replied 9 months ago
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,008
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Ask Your Own Mac Question
Mac Support Specialist: Dustin, Mac Support Specialist replied 9 months ago

Can you still make and receive phone calls?

Also, who is your phone service through?

Ask Your Own Mac Question
Was this answer helpful?
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,555
8,555 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,555 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,394 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Mac Druid

1,994 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,507 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have a new iPad Pro. How do I use my wireless keyboard
I have a new iPad Pro. How do I use my wireless keyboard from Apple Mac desktop with my ipad … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,507 satisfied customers
I need to reset password on my IPad. I been trying to
I been trying to resetet for the last couple weeks … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
96 satisfied customers
Haven't used my iPad in 2 years. it displays activation
haven't used my iPad in 2 years. it displays activation error. I have tried all know passwords to no avail. I'm stuck, sir … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
95 satisfied customers
When i try to download an app it says to enter my Apple ID
Hi! so when i try to download an app it says to enter my Apple ID and password ***** i try and it doesn't work. then it says it will resend me a password ***** to reset it but it's connected to the wr… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
95 satisfied customers
I am unable to write in my home address on Google Maps. I
I am unable to write in my home address on Google Maps … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
5 satisfied customers
Im unable to get into my apple and icloud account. need to
im unable to get into my apple and icloud account. need to shut off all devices to my icoud and shut off Find my phone. ive been trying for days and unable to get in. my phone broke and in order to ge… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
95 satisfied customers
Well it's my 12yr old granddaughters phone. Her aunt bought
Well it's my 12yr old granddaughters phone . Her aunt bought her a phone and it she remember her Apple ID and her password ***** her phone. Her telephone number is(###) ###-####… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
95 satisfied customers
I am trying to buy a movie to watch on my Apple TV, but it's
I am trying to buy a movie to watch on my Apple TV, but it's saying my password ***** ***** I don't know what to do. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
96 satisfied customers
I can't log on to my iCloud because I no longer have the
I can't log on to my iCloud because I no longer have the phone number that they keep sending the authentication code to … read more
Justin Johnson
Justin Johnson
Founder
2,002 satisfied customers
All of a sudden my password does not work. IPad mini ios.
All of a sudden my password ***** not work JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iPad mini ios JA: How long has this been going on with your … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
96 satisfied customers
I can't remember my apple password and I don't know how to
I can't remember my apple password ***** I don't know how to reset it. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
96 satisfied customers
My iphone 8 which is about two months old won't turnon nor
My iphone 8 which is about two months old won't turnon nor can i charge the battery … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,394 satisfied customers
I lost my phone. It is an iPhone 7. It was not turned on. I
I lost my phone. It is an iPhone 7. It was not turned on. I did the drill online with compass. It shows it here at my house, but then it says yhe device is my MacBook. … read more
Cris
Cris
60 satisfied customers
I am useing 2fa with my iPhone and yesterday I down loaded
PLease please help me! I am useing 2fa with my iPhone and yesterday I down loaded the Apple update and now I can't get into my account. I am in to Cryptocurrency and have my life saving and now I can'… read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
Can't download or update apps. I7splus.11 I think. For
For awhile.This is about the second time i've had this problem … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
96 satisfied customers
I just bought a BL2711U. I have connection problem with my
I just bought a BL2711U JA: What's the make/model of your device? How old is it? Customer: I have connection problem with my MacBookPro JA: How long has this been going on? What troubleshooting have y… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,507 satisfied customers
I've got a 2013 MacBook Pro that just hung/froze, and upon
Hi, I've got a 2013 MacBook Pro that just hung/froze, and upon restarting, asked for my password ***** usual, then goes to a black screen and flickers with the "churning" wheel every now and again... … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
When I tried to set up a phone number to establish my
When I tried to set up a phone number to establish my identity for Apple, I put in the landline phone number 1-***-***-****. However that way whenever they send me the code I never have any way of see… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x