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Hi there and welcome
To clarify, do you mean you are receiving no emails anymore on the computer?
Please let me know
I am still here.
When did this probem start?
Remove the power to the infinity box, wait 5 minutes, connect the power to it and tell me if new messages taken now work please
You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.
Please ignore it and reply here to my last question I sent you please