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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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It is not apple it is windows, win8.1, i thiunk so it worked

Customer Question

it is not apple it is windows
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: win8.1
JA: Have you installed any updates recently?
Customer: i thiunk so it worked before i leave amessage then i check an it say you have no messaghes why
JA: What troubleshooting have you tried?
Customer: reset the modem
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Mac
Expert:  Richard replied 2 months ago.

Hi there and welcome

To clarify, do you mean you are receiving no emails anymore on the computer?

Please let me know

Thank you

Customer: replied 2 months ago.
i have xfinity x1box that shos the number of the perso who is calling but whenthey leave a mesage it saysyou have no voice why
Customer: replied 2 months ago.
no
Customer: replied 2 months ago.
no messages on the tv screen
Customer: replied 2 months ago.
are you still there or did you just take my 5 bucks an split
Expert:  Richard replied 2 months ago.

I am still here.

When did this probem start?

Customer: replied 2 months ago.
last week
Expert:  Richard replied 2 months ago.

Thanks

Remove the power to the infinity box, wait 5 minutes, connect the power to it and tell me if new messages taken now work please

Customer: replied 2 months ago.
forget it you are just trying to stick me for some more money i will figure it out myself [scam]
Expert:  Richard replied 2 months ago.

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Please ignore it and reply here to my last question I sent you please