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Several playlists on the computer will n to transfer to mu
several playlists on the computer will n to transfer to mu itouch. some do some don't on several playlists 2 o3 out of 20 don't transfer. i see the song titles on the itouch but in gray and next to th… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Kamil, again Im having problems , now I cant enter the iTu
Kamil, again I'm having problems , now I can't enter the iTunes Store or app center. You've helped me get my email in order, open a new icloud account BUT NOW I can't seem to access with the proper na… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Hi, My iTunes seems to have 2 libraries at least! I have tried moving my music from old
Hi, My iTunes seems to have 2 libraries at least! I have tried moving my music from old computer to new computer, but some of my songs made the trip, some didn't, some appear forever lost. They are fr… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have previously used an iTunes account out of the UK, and
I have previously used an iTunes account out of the UK, and now need to create a new iTunes account in France, as this is where I will need to pay from. How do I do this without losing all my previous… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
help I just bought an ipad and apple id is asking to verify
help I just bought an ipad and apple id is asking to verify my email and said they sent me an email but I no longer have access to that email account. What can I do I want to change the email address… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My PC crashed and had to be reformatted and reloaded. Then,
My PC crashed and had to be reformatted and reloaded. Then, without realizing that the PC's iTunes library (448 songs) was no longer "synched" to my iPod library (over 3,081 tunes) I purchased new mus… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have 2 iTunes accounts. My hard drive crashed so I replaced
I have 2 iTunes accounts. My hard drive crashed so I replaced it. I then put all my music back onto my computer from the external hard drive. I was able to sign back into 1 Itunes account but not the … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I recently plugged in my iphone to synch the contacts photos
I recently plugged in my iphone to synch the contacts photos etc but when i also updated the phone all my itunes purchased games music and videos appears deleted. I also lost all data on phone and I h… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an iMac, version X. On my mail icon, I have an address
I have an iMac, version X. On my mail icon, I have an address to email which no longer exists. When I tried to send a message on Craigslist, this old email address came up. I used to use hiline, but n… read more
Mike
Mike
Mac Maestro
Adv. Specialization Info Systems
164 satisfied customers
I have a ipod that is several years old. My email/user name
I have a ipod that is several years old. My email/user name has changed. I have a MacBook now as well as a iPad. I am trying to transfer the music that I have on my ipod to my Mac and my ipad. I need … read more
OSXpert
OSXpert
Software Engineer
Bachelor's Degree
224 satisfied customers
I just bought a shuffle. I have an existing iphone with about
I just bought a shuffle. I have an existing iphone with about 1000 songs on it. When I plugged in my shuffle it randomly started downloading songs from my iphone's itunes library. In attempting to fix… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
687 satisfied customers
Hello, I had itunes on another computer and sync it with my
Hello, I had itunes on another computer and sync it with my ipod. The computer died and I bought another one. I installed itunes on the new computer added some new music from some CDs I have and attem… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
I had a mac computer and my nano was synced to it. Now I have
I had a mac computer and my nano was synced to it. Now I have a PC and it won't even read my music from the nano without reformatting. If I reformat I lose all my music and that's my only copy! Help!… read more
Scott
Scott
Master's Degree
153 satisfied customers
I do not have the password to my iTunes account, and the email
I do not have the password XXXXX my iTunes account, and the email associated with that account no longer exists, so I can't have an email sent. The background is that years ago, I had one email addres… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Suddenly I am no longer able to get my e-mail messages even
Suddenly I am no longer able to get my e-mail messages even though it seems that I am able to send messages without difficulty. I can also get Firefox and Safari without difficulty. What do I need to … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
i had my computer stolen. I reset my new one and synched my
i had my computer stolen. I reset my new one and synched my ipod with my 800-song library. My ipod hard-disk then broke. I bought a new one, installed it but only found 106 songs in the library. NB I … read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
I have Mac OS X. When purchased they apparently programmed
I have Mac OS X. When purchased they apparently programmed in my mac account address. I no loonger gave mac acct. But when I'm asked to type in email address, it always comes up [email protected] That… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
When I open Firefox, there is a drop-down menu offering me
When I open Firefox, there is a drop-down menu offering me a Profile: Weather. It is provided by AccuWeather.com. This menu blocks my page and will not allow me to remove or disable it. I am given a o… read more
Dave Huber
Dave Huber
Head IT Tech
Master's Degree
52 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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