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Hats going onPearl. Cant understand. Gogan .com. I dont know…

Customer Question
Hats going onPearl Technician's...

Hats going onPearl

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

Cant understand

Technician's Assistant: Have you installed any updates recently?

Yes Gogan .com

Technician's Assistant: What troubleshooting have you tried?

I dont know much

Technician's Assistant: Anything else you want the Mac expert to know before I connect you?

What else

Submitted: 11 months ago.Category: Mac
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 11 months ago
how can i do it if the ipad is dead
Customer reply replied 11 months ago
Can you tell me what can I do to fix it
Answered in 1 hour by:
7/31/2017
Mac Support Specialist: Dustin, Mac Support Specialist replied 11 months ago
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,239
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Mac Support Specialist: Dustin, Mac Support Specialist replied 11 months ago

Besides the ipad, do you have a windows pc or a mac that we can use to try and repair your ipad?

Also, if you hold down the sleep wake button, and the home button for 30 seconds, do you see anything on the ipads screen at all? If so, describe what you see.. Thank you,

Dustin S

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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