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My cursor on my MacBook Air appears to attach itself to

Customer Question
My cursor on my...

My cursor on my MacBook Air appears to attach itself to documents and no longer moves freely.

Technician's Assistant: What Operating System (OS) are you running on your Mac?

Sierra 10.12.5

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Last couple of weeks. If I move the cursor back and forth quickly, it sometimes disconnects from the document it's attached to

Technician's Assistant: Anything else you want the Mac expert to know before I connect you?

MacBook Air circa mid-2011

Submitted: 11 months ago.Category: Mac
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Answered in 47 minutes by:
7/31/2017
Mac Support Specialist: Ricky Expert, Computer Hardware Engineer replied 11 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,169
Experience: 4+ Years in Tech Support
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Mac Support Specialist: Ricky Expert, Computer Hardware Engineer replied 11 months ago

Could you please tell me if you are using the track pad on your computer or a wireless mouse?

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