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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I can't get online w,Facebook, I don't remember, iPad, My

Customer Question

I can't get online w,Facebook
JA: When did you last use the account?
Customer: I don't remember
JA: What's the brand/model/Operating System (OS) of your computer?
Customer: iPad
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: My kids bought it for me and set it up
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just get me going..I'm 75 and just care about Facebook,email,web and weather...
Submitted: 2 months ago.
Category: Mac
Expert:  Russell H. replied 2 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.
When you try to get online with Facebook, what happens, please? describe the problem a little, so that I may offer suggestions appropriate to the problem.