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Ido not know my apple password can you help me, I have an…

Customer Question
Ido not know my...

Ido not know my apple password ***** you help me

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I have an Iphone

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Idont think i ever used the password

Technician's Assistant: Anything else you want the Mac expert to know before I connect you?

My id is***@******.***

Submitted: 11 months ago.Category: Mac
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Answered in 1 minute by:
7/30/2017
Mac Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 11 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,925
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Isaac Franklin, Computer Hardware Engineer replied 11 months ago

Follow these directions for me to change your password ***** your apple id. If you get stuck, let me know.

You have 3 options of how to change your password ***** on how you set up your security.

https://support.apple.com/en-us/HT201487

  1. Go to your Apple ID account page and click "Forgot Apple ID or password." If asked to confirm your phone number, use steps for two-factor authentication instead.
  2. Enter your Apple ID. Did you forget your Apple ID?
  3. Select the option to reset your password, then choose Continue.
  4. Choose how to reset your password:

You can use the other two as it has directions on the page if you set up other security factors on your

device. Reply back when done with results.

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