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My Ipad says that I need an activation number in order to…

Customer Question
My Ipad says that...

My Ipad says that I need an activation number in order to open I. because I used Finf My Iphone by accident..

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Window7

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

First time this morning

Technician's Assistant: Anything else you want the Mac expert to know before I connect you?

My IPad2 asked me to enter my AppleID and password ***** I used to set upICloud but I don,T remember. Sorry

Submitted: 9 months ago.Category: Mac
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Answered in 45 minutes by:
7/30/2017
Mac Support Specialist: comp_audio, Mac Support Specialist replied 9 months ago
comp_audio
comp_audio, Mac Support Specialist
Category: Mac
Satisfied Customers: 327
Experience: 5+ years mac support experience ready to help you.
Verified

Hello, my name is ***** ***** I will do my best to assist you today. Please give me a minute to review your issue and get back to you. Thanks in advance

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Mac Support Specialist: comp_audio, Mac Support Specialist replied 9 months ago

You say your ipad is using windows 7? That cannot be right. Are you needing assistance with an iPad, iPhone or a computer?

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Customer reply replied 9 months ago
I have an Ipad 2
Customer reply replied 9 months ago
I need assistance for Ipad 2 not my laptop.
Mac Support Specialist: comp_audio, Mac Support Specialist replied 9 months ago

Okay, thanks for clarifying that information. I am trying to better understand what is going on and how I can assist you.

Please tell me as it is somewhat confusing. You say you just found your iphone, how does this tie into the issue with your ipad?

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Mike
Mike, Mac Medic
Category: Mac
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