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I lost my email and comp. is very slow, I'm old. tell me

Customer Question
I lost my email and...
I lost my email and comp. is very slow
JA: Have you checked for the lost email in your Trash and Spam folders?
Customer: I'm old. tell me what to do
JA: The Email Technician will be able to walk you through that. What email provider are you using (e.g. Gmail, Yahoo, etc.)?
Customer: aol
JA: Are you checking your AOL mail in your browser or using an email client (such as Outlook)?
Customer: in my browser
JA: Anything else you want the email expert to know before I connect you?
Customer: don't think so
Submitted: 3 months ago.Category: Mac
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Answered in 1 minute by:
7/30/2017
Mac Support Specialist: PC_Wizzard, Computer Enthusiast replied 3 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Mac
Satisfied Customers: 652
Experience: Server, networking, desktop questions welcome.
Verified

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

What operating system do u use?

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Customer reply replied 3 months ago
Dell Inspiron 2020
Mac Support Specialist: PC_Wizzard, Computer Enthusiast replied 3 months ago

I see payment for secure remote failed

Did you update your payment details?

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Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,527
8,527 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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