Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I just got an iPad and currently have the grade below iOS…

Customer Question
Hi I just got...

Hi I just got an iPad and currently have the grade below iOS 10. But I want to upgrade to iOS 10. How can I do it.

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

I just got it a few days ago and haven't tried anything yet

Submitted: 11 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 minutes by:
7/29/2017
Mac Support Specialist: Vinod Menon, Support Specialist replied 11 months ago
Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 3,018
Experience: worked as a Tech support Associate for Apple products
Verified
Hi,
On your iPad, let's go to settings - general - software update.
Does that say there is a software update available?
Thank you
Vinod
Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 3,018
3,018 Satisfied Customers
Experience: worked as a Tech support Associate for Apple products

Vinod Menon is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

3,018 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I forgot my password. My apple ipad. Ios. Tried to sign in
I have two email addresses....and cannot get into my apps to purchase new ones… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
How do I upgrade my iOS from 9.3.5to 10 plus on,y lap top.
How do I upgrade my iOS from 9.3.5to 10 plus on,y lap top … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have an iPad2 2012. Can I download iOS10? Right now I have
I have an iPad2 2012. Can I download iOS10? Right now I have iOS 9.3.5. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
716 satisfied customers
I want to upgrade to iOS 10 on my iPad. And I can't figure
I want to upgrade to iOS 10 on my iPad. And I can't figure out how to. It is an older iPad though. … read more
Mr.Med
Mr.Med
1,184 satisfied customers
How can I upgrade my iPad from ios9.35 to iOS 10 or higher?
How can I upgrade my iPad from ios9.35 to iOS 10 or higher? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
How do I update my ipad to 10.3? 9.3.5. I have only tried to
I have only tried to update five days ago because my Words with Friends was acting weird. I deleted Words and when I tried to reload it said I had to update to 10.3 … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I am asked to update my iPad to ISO 10 to run current
I am asked to update my iPad to ISO 10 to run current programs like CNN news. Mine is at IOS 9.3.5. My iPad says there is no update available … read more
Jon
Jon
Bachelors Degree
698 satisfied customers
My ipad air suddenly has gone black. I cannot charge it. Ios
my ipad air suddenly has gone black. I cannot charge it. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
My ipad says disabled go to itunes, It's a modelA1395, No
My ipad says disabled go to itunes JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running? Customer: It's a modelA1395 JA: Have you installed any updates rece… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I updated the magic puzzles app and now it has a blue dot
I updated the magic puzzles app and now it has a blue dot next to it and will not open. I have a zillion puzzles already completed and many more that I have purchased but not completed. I don't want t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have an ipad that won't start up or turn off, all I get is
I have an ipad that won't start up or turn off, all I get is the little circle that keeps spinning-What can I do? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
My Apple ID won't recognize my password, I don't remember,
No one of the apps that I use for work won't work on OS 10. Can you just update to 8.4? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I just bought an iPad from T-Mobile and got the whole
I just bought an iPad from T-Mobile and got the whole cellular data thing, and I was wondering does that give you an actual phone number for the iPad or does it just give you cellular data when you're… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
Cannot slide to unlock or turn off my I Pad. IOS. Nothing
Cannot slide to unlock or turn off my I Pad JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng? Customer: IOS JA: Have you installed any updates recently… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
ITunes could not connect to the iPad “iPad” because an
iTunes could not connect to the iPad “iPad” because an invalid response was received from the device. I get this message after the last ipad air upgrade … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
It's not a compute issues, it's an ipad issue. I have just
Hello, it's not a compute issues, it's an ipad issue. I have just bought a movie from itunes and it gets to 78.8MB of download and then just stops. I have more than enough storage space on the ipad an… read more
Cody
Cody
Computer Science
2,387 satisfied customers
My current setting is iOS 5 1.1 ipad says it is 'up to date' I
My current setting is iOS 5 1.1 ipad says it is 'up to date' I cannot add new apps as they require iOS 7 or 8....when I rq an app to upgrade to iOS 6 ..all I get is 'dipple or a guide'. How can I upgr… read more
Michelle
Michelle
Software Engineer
Bachelor\u0027s Degree
195 satisfied customers
My IPAD 2 will not come out of DFU MODE... I followed steps
My IPAD 2 will not come out of DFU MODE... I followed steps with holding the power and home together until the apple logo appears. Releasing home button brings me back to the DFU picture.. What to do?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x