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Vinod Menon
Vinod Menon, Support Specialist
Category: Mac
Satisfied Customers: 2872
Experience:  worked as a Tech support Associate for Apple products
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I just got an iPad and currently have the grade below iOS

Customer Question

Hi I just got an iPad and currently have the grade below iOS 10. But I want to upgrade to iOS 10. How can I do it.
JA: How long has this been going on with your iPad? What have you tried so far?
Customer: I just got it a few days ago and haven't tried anything yet
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Mac
Expert:  Vinod Menon replied 2 months ago.
Hi,
On your iPad, let's go to settings - general - software update.
Does that say there is a software update available?
Thank you
Vinod