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I have an old mcbook pro 1.1 15 inch running osx snow

Customer Question
I have an old...

I have an old mcbook pro 1.1 15 inch running osx snow leopard

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

I wanted to upgrade the osx. 1. which one can i upgrade to next? 2. how can I dl the software (or buy) to do it myself?

Technician's Assistant: Have you installed any updates recently?

Yes . all updates for 10.6.8 r installed using the software update function on the laptop

Technician's Assistant: What troubleshooting have you tried?

Nothing really

Submitted: 11 months ago.Category: Mac
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7/30/2017
Mac Support Specialist: Ricky Expert, Computer Hardware Engineer replied 11 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,169
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Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Mac Support Specialist: Ricky Expert, Computer Hardware Engineer replied 11 months ago

From Snow Leopard, you will first need to upgrade to El Capitan, then from El Capitan you can upgrade to the latest OS, Sierra.

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Mac Support Specialist: Ricky Expert, Computer Hardware Engineer replied 11 months ago

To do so yourself, open the Mac App Store, and search for El Capitan. Purchase it and choose to install. The program will walk you through the installation. Once it is finished, open the App Store again and search for Sierra. Purchase and download it, and follow the instructions to install.

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Mac Support Specialist: Ricky Expert, Computer Hardware Engineer replied 11 months ago

If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to rate my service using the stars at the top of this page. Thank you, ***** ***** a great day!

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