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My ipad pro 12 is asking for a password to open

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my ipad pro 12 is...
my ipad pro 12 is asking for a password ***** open
Submitted: 11 months ago.Category: Mac
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Answered in 4 minutes by:
7/29/2017
Mac Support Specialist: Ricky Expert, Computer Hardware Engineer replied 11 months ago
Ricky Expert
Ricky Expert, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 1,194
Experience: 4+ Years in Tech Support
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Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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Mac Support Specialist: Ricky Expert, Computer Hardware Engineer replied 11 months ago

If you do not remember your password, you will need to do a factory reset of the iPad. You will lose any data on the device. Would you like me to walk you through this?

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