How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I have an iPad mini. I put it on charge overnight. Now it is

Customer Question

Good morning. I have an iPad mini. I put it on charge overnight. Now it is dead. Any ideas?
JA: Have you tried a force reboot on your device (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)?
Customer: trying now
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I get nothing
Submitted: 2 months ago.
Category: Mac
Expert:  Mac_Martin replied 2 months ago.

Hello and welcome.

Sorry to hear you're having trouble with your iPad mini.

Can you unplug it from the charger then press and hold the Power and Home buttons together for a full 30 second count?

Once you've done that, let go of the buttons, wait 2 seconds and try turning it on again.

Let me know what happens.