Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My I phone 6 will not accept my passcode it is not taking
my I phone 6 will not accept my passcode it is not taking ANY CODE AT ALL … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Its a black screen with the loading sign like its shutting
its a black screen with the loading sign like its shutting down. been this way for about 10 mins … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I cannot get my phone to go back to normal. All it says is
I cannot get my phone to go back to normal. All it says is plug into iTunes picture on screen. Help!!! … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My iphone needs updated i didn't know I should shut it off,
My iphone needs updated i didn't know I should shut it off, and plug it in to get updates. it is a apple 5 … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
An update came up everyday for the last 3 days, I finally
an update came up everyday for the last 3 days, I finally answered it and said yes and now it has taken over my phone. It veers my phone off and comes up with support apply.com/phone/restore and displ… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My problem is on my Ipad. I can't open my Ipad typing my
I can't open my Ipad typing my passcode. Tehe screen doesn't work … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
My phone is blinking on and off while its on charge and its
my phone is blinking on and off while its on charge and its saying I have to go on support.apple.com/iPhone.restore … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
How do I get Activation Lock off my Iphone if it won't take
How do I get Activation Lock off my Iphone if it won't take my ID and password … read more
Mr.Med
Mr.Med
1,278 satisfied customers
I plugged my phone into the computer to upload a photo, and
I plugged my phone into the computer to upload a photo, and it automatically updated my phone. Now the phone won't let me use it until I put in a password, which I never have had. I can't make calls! … read more
Justin Johnson
Justin Johnson
Owner
2,584 satisfied customers
My phone was cutting completely off as if t were dead at 70%
my phone was cutting completely off as if t were dead at 70% and now it wont come on at all … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
628 satisfied customers
I updated my phone and now it keeps blinking on and off. i
i updated my phone and now it keeps blinking on and off. i just can see the white screen with the black apple. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
my iphone s4 is stuck in recovery mode i cannot restore i cannot
my iphone s4 is stuck in recovery mode i cannot restore i cannot loose data please help!!!!… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Hi. I have a 3G iphone and just downloaded the new version
Hi. I have a 3G iphone and just downloaded the new version 5 software through iTunes and now the phone will not work - it says: Verification failed iPhone may be damaged or cannot be activated for ser… read more
Jeremy
Jeremy
1,344 satisfied customers
I plugged in my 3GS and iTunes asked if I wanted to update
I plugged in my 3GS and iTunes asked if I wanted to update and I said yes. Then it seemed to take everything off of the phone back to factory setting and it was trying to put things back on and I rece… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Hi, Im am in the process of updating the OS5 systemand
Hi, I'm am in the process of updating the OS5 systemand all seems to have worked. I have started toanswer the questions about the iCloud on the phone but it seems to be stuck on the "Find my iPhone sc… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I updated my iphone to IOS5, or some such thing....anyway...it
I updated my iphone to IOS5, or some such thing....anyway...it took a long time and then I looked and all my apps were gone I still had the photos and calendar. I went to itunes and saw all the apps I… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
when i make or receive calls on my iphone i can hear the people
when i make or receive calls on my iphone i can hear the people on the other end but they can't hear me. everything else on phone works, texting ipod apps all work fine. i have checked both the sound … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
my iphone is going through a start up loop with just the apple
my iphone is going through a start up loop with just the apple icon on the front it looks like its gonna start then blinks and starts over what do i have to do… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x