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Can you please try this:From the Home screen, swipe downwards (from around the middle of the screen) and it should bring up the search bar.Type Music in the search bar and it should come up.Let me know if you're able to do this.Thank you
It should show "TOP HIT" at the top, just under the search bar and underneath that, "Music"
Perhaps you deleted it or misplaced it
From the Home screen go intoSettings > General > Reset > Reset Home Screen Layout
Give my above suggestion a try first
Were you paying for your Apple music downloads?
You mentioned you don't have the Music icon anymore.If you go into Settings > MusicDo you see "Show Apple Music" turned on or off?
See if you can re-enable the Music icon and go back into it then tell me exactly what it says.Thank you
Go into Settings > MusicAnd switch Show Apple Music to on
Do you have access to a computer? If so, I can connect with you remotely and help you via the iTunes app
Do you use iTunes on the computer?
You might have an outdated version of iOS
Do you have access to a computer?
Hello, do you still need help with this?