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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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HOW DO I RESET MY PASS=WORD, 1995? my wife recently

Customer Question

hOW DO I RESET MY PASS=WORD
JA: When did you last reset your username and password?
Customer: 1995?
JA: Have you installed any updates recently?
Customer: my wife recently purcashed apple update
JA: What troubleshooting have you tried?
Customer: Several old passwords used
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Mac
Expert:  Kris R replied 2 months ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 2 months ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris