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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My iPad 12.9 has a 2" wide strip all across the screen

Customer Question

My iPad 12.9 has a 2" wide strip all across the screen periodically. Especially when it has been on.
JA: What Operating System (OS) are you running on your iPad?
Customer: i don't know.
JA: How long has this been going on with your iPad? What have you tried so far?
Customer: Last 3 times l have tried to use it. I turn it off and then restart. Sometimes it goes away for awhile
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Mac
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you please hold the home and power buttons for about 10 seconds until you see the apple logo then release.

Let the iPad restart and tell me how it then functions please.