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Hi my name is***** me take a look at your original question so I don’t miss any details.
I am sorry this has happened but there shouldn't be a problem to fix this. It sounds like you will just need to reset your apple id password ***** therefore you just need to go to https://iforgot.apple.com/password/verify/appleid and enter your apple id. You will then continue and it will decide what reset options you will have to choose from such as email, text message, etc.
Then once that is reset you can then type in your apple id and password ***** the phone and you should be good to go after that. If not let me know.
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