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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I am trying to set up my new Apple Watch. BUT, my iPhone is

Customer Question

I am trying to set up my new Apple Watch. BUT, my iPhone is requiring ios 10.2.1 update. It tells me it won't work because I'm no longer connected to the internet. I have my MiFi on and connected.
JA: What's the make/model of your device? How old is it?
Customer: iPhone 6. I don't know. How do I find how old it is?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: This iOS has been there to download and maybe have tried off and on for a month..no real need for it till now
JA: Anything else you want the smartphone expert to know before I connect you?
Customer: I have only 2 bars on my wifi...in the country
Submitted: 2 months ago.
Category: Mac
Customer: replied 2 months ago.
No, please end this connection..can't make the financial commitment
Expert:  Dustin replied 2 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

What type of internet connection do you have?

And also, do you have access to a windows pc or a mac?

Expert:  Dustin replied 2 months ago.

Hello again, I never heard back from you, did you still want help with this issue, if so please respond and I can either assist you over the phone, or connect to your computer directly or just work by email.

If my suggestions fixed the issue, please remember to click and submit a 5 star rating as thats the only way I am credited for my time and effort in helping you.

If you no longer want help please respond so I can send you the refund link.

Thank you,

Dustin S